Guys,
I hope somebody can help, i work in IT support and we have a problem with a user who is creating reoccuring meetings which is meant to occure every Tuesday from 02/04/2013 until 25/06/2013 from 10:30 - 11:30GMT. The meeting is being sent to a number of people(50) within the company. However, for reason he setup the meeting the meeting calendar icon seemed to have replicated itself to equal the number of people attending
http://imageshack.us/photo/my-images/197/calendericondups.JPG/
The user is using a Windows 7 64bit machine wit ofice 2010 and is a laptop user.
Troubleshooting steps:
1.given myself access to mailbox and recreated profile which replicates this problem
2.deleted profile and recreated but no joy
3.Deleted icons but was unable to save calandar as i received an error saying 'there is not enough memory to run this program' so it sounds like it could be a bug even though i'm attempting to delete and save the calandar meeting.
4.Verified that this appears on both his OWA and blackberry
5.When i open any of the meetings, it contains the exact same information of the meeting.
Can somebody provide any information on how i can trouble shoot this? Ideally, i would like to keep this meeting without having the user to recreate the whole thing as their are many people in the To field.
Thanks